1. What is Emerywood Supervised Living, LLC?

We are a CQL Accredited licensed supervised living home in High Point, NC, providing safe, compassionate care in a residential setting for adults with intellectual and developmental disabilities. Our mission is to combine compliance with heart-centered service, giving each person-served dignity, independence, choice and community.

2. Who can live at your home?

Adults (22+) with developmental and intellectual disabilities who qualify for supervised living services may be admitted after an intake assessment. We work closely with families, guardians, and Managed Care Organizations (MCOs) to ensure appropriate placement.

3. What services do you provide?

• 24/7 supervision and care by trained Direct Support Professionals (DSPs)

• Medication assistance and health monitoring

• Daily living support (meals, hygiene, transportation, housekeeping)

• Community integration and recreational activities

• Rights education and person-centered planning

• Supportive employment opportunities are available

• Life skills and community enrichment program- Independence U

4. How do I apply for placement?

Start by contacting us through our [Contact Us] page or by phone. We will schedule a screening and intake process, review eligibility, and work with your case manager or MCO.

5. Do residents have their own rooms?

Yes. Each resident has a private or semi-private room in a warm, home-like setting, decorated with personal belongings for comfort and dignity. There are 5 independent rooms and 1 semi-private room along with 4 bathrooms. The home is set up for 6 individuals to live comfortably. For visits with the person served we enjoy two living areas and an activities room with ample seating and privacy. We also have several outdoor areas for dining and sitting.

6. Can residents bring personal items?

Absolutely. Residents are encouraged to bring clothing, personal care items, and familiar belongings to make their space feel like home. We provide everything else including furniture, tv’s, and devices with internet connectivity.

7. How are meals provided?

We provide nutritious, balanced meals daily, with accommodations for medical and cultural dietary needs. Persons-served also participate in meal planning, preparation and cooking when possible. People are provided with a warm, home-style dining experience. Breakfast includes both continental selections and a freshly prepared hot meal. Lunch offers a choice of a cooked meal or lighter options such as sandwiches. Dinner features a full, home-cooked meal accompanied by à la carte sides and a dessert.

8. How do you ensure safety?

The safety, dignity, and well-being of persons-served are our highest priorities. Emerywood utilizes structured policies, trained staff, and individualized supports to help create a safe, respectful, and supportive residential environment.

Safety measures may include:

• 24/7 trained staff supervision

• medication management and secure medication storage

• individualized support plans and behavior support strategies

• emergency preparedness and evacuation procedures

• ongoing staff training and competency development

• incident reporting and follow-up protocols

• regular environmental and safety checks

• transportation safety procedures

• infection prevention and sanitation practices

• coordination with healthcare providers, guardians, and support teams

9. What does it cost?

Costs vary depending on funding source (Medicaid waiver, Innovations Waiver, or private pay). We will help families and case managers navigate funding options.

10. Can families visit?

Yes! Family involvement is highly encouraged. We have open visiting hours daily, and guardians are welcome to participate in care planning meetings. We also host monthly events like bingo, paint parties, birthday celebrations and holidays and we would love for families and friends to join us.

11. Can my loved one continue working with their current DSP or support worker?

Yes — we understand how important trusted relationships and continuity of care can be, especially during transitions into a new residential setting. Existing DSPs may assist during the transition period to help the person-served feel comfortable, supported, and successful in their new environment.

To maintain consistency, communication, safety standards, and coordinated supports within the home, Emerywood’s long-term goal is to utilize an integrated staffing model whenever possible. If an existing DSP is a good fit and interested in continuing to support the individual, we are open to discussing opportunities for them to join the Emerywood team.

12. What is Independence U?

Independence U is Emerywood’s life skills and community enrichment program designed to help persons-served build confidence, independence, social connections, and meaningful daily routines.

Activities and learning opportunities include:

• money management and budgeting

• cooking and meal preparation

• personal hygiene and self-care routines

• internet and technology safety

• communication and social skills

• community outings and engagement

• creative arts, music, crafts, and games

• household responsibilities and organization

• health, wellness, and fitness habits

• goal setting and personal growth

Our goal is to create a supportive environment where persons-served are encouraged to grow at their own pace while developing practical skills that promote dignity, choice, confidence, and greater independence in everyday life.